Mercedes-Benz of Fort Mitchell – A True Community Partner

Dealership exceeds sales projections and has emerged as a true community partner to the entire Greater Cincinnati area.

Mercedes-Benz of Fort Mitchell (MBFM) opened their doors on October 1, 2013, and have approximately 400 new and preowned vehicles. Don Paparella, Managing Partner for Mercedes-Benz of Fort Mitchell, explains, “We’re into luxury service. We just happen to sell and service Mercedes.” He adds, “We truly believe it is an honor to sell and service Mercedes-Benz. We are here for the client and we’re here to serve.” He and the dedicated 72 employees here think of the client first in every interaction from the second they step onto the lot.

With a state-of the-art showroom, friendly and knowledgeable sales people, customers can expect nothing but the best. In addition to selling Mercedes-Benz, the master technicians here service high end vehicles (Acura, BMWs, etc.). Loaners are provided free of charge.

Why should people choose a Mercedes-Benz? It’s simple. Don says, “The engineering of a Mercedes-Benz is the best in the world. There is no safer vehicle to put a loved one in.” He’s been driving a CLS 550 for 10 years now and absolutely loves it.

The professionals here can also customize a vehicle, which can take three to four months. Or check out their certified preowned vehicles, which is a great way to buy a vehicle. The technicians at Mercedes-Benz of Fort Mitchell go through a comprehensive 150-point checklist, marking each item as pass/fail and adjust as necessary.  Certified preowned vehicles even have an unlimited warranty (excluding wear items, such as brakes and oil).

The team at Mercedes-Benz of Fort Mitchell also likes to give back to others, making the community a better place. They support local charities, such as the Children’s Home of Northern Kentucky, Cincinnati Children’s Hospital, the Mardi-Gras for Homeless Children and numerous others – approximately 140 each year. They were instrumental in raising funds for a German Shepherd to become a K-9 officer for the Fort Mitchell Police Department, known as “Shane’s Best Friend.”

“It’s a responsibility for us to make the surrounding communities better,” says Don. Giving back is one way we accomplish this.  In the long run, everyone wins!”

Mercedes-Benz of Fort Mitchell continues to grow at a rapid pace from month to month. They credit this to maintaining daily focus on their vision: “To be recognized as a place of delight where engaged team members take ownership of their client’s experience, regardless of their role with the goal of creating positive memories.”